Five Tips to Improve Your Hospitality Interview Skills

Five Tips to Improve Your Hospitality Interview Skills

Let’s face it, interviews can be challenging, but there are strategies to help you prepare
effectively. Whether you’re interested in front-of-house roles—where employees interact directly
with customers, such as a waiter taking orders—or back-of-house positions, where customer
interaction is minimal, it’s essential to present your best self. Think about it this way: they
have seen your resume (and video introduction via The Pool) and have called you to
come in, trust me, they are interested ... .Now it is time to close the deal!

1. Research the Business:
Before stepping into the interview room, make sure you have a good understanding of
the business. If it is a restaurant, find out what kind of food they serve. Find out if they
have a website and look into their social media pages to get a better understanding of
the look and feel of the restaurant. This will not only help you tailor your responses to
answer the interviewers' questions, but it would also show the interviewer that you are
genuinely interested in the organization.

2. Practice Common Interview Questions:
While you can’t predict every question, preparing answers for common ones can boost
your confidence. Consider your responses to questions about your strengths,
weaknesses, and past experiences. Practicing with a friend or in front of the mirror can
help refine your delivery. I strongly advise you not to lie. The truth will set you free :) If
this is a new industry to you, say so, many employers are looking to hire fresh talent so
they can train you accordingly. It is important to be transparent about this.

3. Dress Appropriately:
First impressions matter, and dressing appropriately for the industry and business culture
is crucial. When in doubt, err on the side of being slightly more formal to convey
professionalism. I also recommend checking their social media profiles; for instance, if
you notice a bartender dressed formally and you're interviewing for a bartending role at
that establishment, it would be wise to dress in a similar formal manner.

4. Prepare Questions for the Interviewer:
An interview is a two-way street. Prepare thoughtful questions that demonstrate your
interest in the role and your eagerness to contribute to the team. This also provides an
opportunity to assess if the company is the right fit for you. Are you concerned about
closing time? Ask what time the work day usually starts and ends for your desired role.
This can also help you determine if this opportunity is the right fit for you.

5. Follow Up with a Thank You Message:
After the interview, send a thank you message to express your gratitude for the
opportunity and to reiterate your enthusiasm for the position. This simple gesture can set
you apart from other candidates and keep you top of mind.

By following these tips, you can approach your interview with confidence and poise, increasing
your chances of success.

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