Effective Date: 5th March, 2025
INTRODUCTION
This Privacy Policy is designed to inform users ("you" or "your") of The Pool Platform, which includes the website and app, about how we collect, use, and disclose personal information. Please take the time to read this Privacy Policy carefully to understand our practices regarding your data.
Should we ask you to provide certain information by which you can be identified when using our platform, then you can be assured that it will only be used in accordance with this privacy statement.
By using The Pool Platform, you consent to the terms of this Privacy Policy in addition to our Terms of Service. We encourage you to periodically review this Privacy Policy for any updates or changes.
Who are we
The Pool Platform, operated by The Pool Ventures Ltd ("the pool," "Company," "we," "us," and "our"), a company duly registered as a private company limited by shares under the Companies and Allied Matter Act 2020 with RC Number 7110713.
Personal Information We Collect
We collect various types of personal information when you use The Pool Platform to create a comprehensive profile and interact with the platform's features. The types of personal information we may collect include:
Log Data and Cookies
When you use The Pool Platform, we collect Log Data automatically such as:
We may use cookies and other tracking technologies to collect this information. Cookies are small data files that are placed on your device when you visit our website and/or app. You can disable cookies through your device or browser settings, but doing so may limit the functionality of the website and/or app.
How We Use Your Information
How We Protect Your Information
We take appropriate measures to protect your personal information, including data collection, storage, and processing practices. We use commercially acceptable means to safeguard your data against unauthorized access, alteration, disclosure, or destruction. While we strive to maintain data security, please understand that no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security.
Information Sharing
We do not sell, trade, or rent your individual personal identification information to third parties. However, we may share or sell generic, aggregated demographic information with trusted affiliates, business partners, and advertisers usually for analytical purposes. We use third-party services, and you can review their privacy policies for more information.
Service Providers
We may engage third-party companies and individuals to facilitate and improve our service. These third parties may have access to your personal information to perform tasks on our behalf but are obligated not to disclose or use the information for other purposes.
One-to-One Messages
We have access to one-to-one messages for moderation and safety concerns. However, we do not share this data with third parties.
Security
We employ reasonable data collection, storage, and processing practices to protect personal information. However, we cannot guarantee absolute security, and you acknowledge the inherent risks of data transmission over the internet.
Links to Other Sites
The Pool Platform may contain links to external sites. We do not control the content, privacy policies, or practices of third-party websites. We recommend reviewing their privacy policies when accessing external sites.
Children's Privacy
The Pool Platform is not intended for users under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware of such data, we will delete it promptly.
No Impersonation or False Information
You must use your actual name and provide accurate information on the platform. Do not falsely represent yourself or use false details. Misuse may result in account deletion and future platform access restrictions.
Trust and Safety
We take trust and safety seriously. Content promoting abuse, fraud, MLM/network marketing, job openings with fees, suicide, self-harm, or intended to shock or disgust users is not allowed. Strict action will be taken against violators.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. If we make material changes to this Privacy Policy, we will notify you by email or by posting a notice on the website and/or app prior to the effective date of the changes. We encourage you to periodically review this Privacy Policy to stay informed about how we are protecting the information we collect. Your continued use of the website and/or app, after the effective date of any changes to this Privacy Policy constitutes your acceptance of the revised terms. If you do not agree with the terms of the revised Privacy Policy, you may choose to discontinue using the website and/or app.
Handling Payments
Unless otherwise specified, payments are made by debit card, bank transfer or other means via external payment service providers. In general and unless otherwise stated, users are requested to provide their payment details and personal information directly to such payment service providers. We aren't involved in the collection and processing of such information: we will only receive a notification by the relevant payment service provider as to whether payment has been successfully completed.
The Rights of Users
Users may exercise certain rights regarding their Data processed by the Us.
In particular, Users have the right to do the following, to the extent permitted by law:
Additional information about Data collection
Legal action
The User's Personal Data may be used for legal purposes by Us in Court or in the stages leading to possible legal action arising from improper use of this Application or the related Services.
The User declares to be aware that We may be required to reveal personal data upon request of public authorities.
Additional information about User's Personal Data
In addition to the information contained in this privacy policy, this Platform may provide the User with additional and contextual information concerning particular Services or the collection and processing of Personal Data upon request.
System logs and maintenance
For operation and maintenance purposes, this Application and any third-party services may collect files that record interaction with this Platform (System logs) or use other Personal Data (such as the IP Address) for this purpose.
Information not contained in this policy
More details concerning the collection or processing of Personal Data may be requested from the Us at any time. Please see the contact information at the end of this document.
Definitions and Legal references
Any information that directly, indirectly, or in connection with other information — including a personal identification number — allows for the identification or identifiability of a natural person.
The individual using this Platform.
Contact Us
If you have any questions about this Privacy Policy or our treatment of your personal information, please contact us at support@jointhepool.com.
Thank you for using The Pool Platform.